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Certificate of Homeowner Services

  • Course level: All Levels

About Course

Habitat for Humanity builds homes, communities, and hope around the globe! A major part of Habitat’s operations is Homeowner Services. Throughout this six-week program, participants will dive into the various areas of homebuyer support and post-purchase services. Hear from experts in their fields as you learn about generational poverty, conflict resolution, finance basics, housing plus, and more! View our curriculum outline below to find instructor bios and course objectives.

Habitat Texas’ Certificate of Homeowner Services will occur over six weeks, meeting each Friday (except for Good Friday, class will occur on that Thursday) from 9 am-4 pm CST (with an hour break for lunch). The curriculum was designed by Michele Burns, with support from individual instructors. Upon successful completion, participants will earn a Certificate of Homeowner Services and 3.6 Continuing Education Units (CEUs) from Habitat for Humanity Texas.

This course will benefit individuals who want to learn about homeowner services, while developing leadership skills and techniques.

What Will I Learn?

  • Earn a Certificate of Homeowner Services and 3.6 Continuing Education Units (CEUs)

Topics for this course

1 Lessons36h

Welcome to Certificate of Homeowner Services?

Habitat Texas’ Certificate of Homeowner Services will occur over six weeks, meeting each Friday (except for Good Friday, class will occur on that Thursday) from 9 am-4 pm CST (with an hour break for lunch). This course will NOT be recorded, so please attend the live option.
Zoom Classroom Information

Poverty 101?

Some causes of poverty are systemic, and others are situational, but all restrict people’s ability to navigate life. Breaking down our preconceived notions and cultural blind-spots is key to achieving real impact in the lives of neighbors living in generational poverty. Throughout this session, we will dive into generational poverty, while learning about the ten assets for success.

Engaging the Community You Serve?

Full Humanity Consulting curates spaces where everyone can show in their Full Humanity.

Conflict Resolution: How to be a good neighbor?

This session is designed to assist working professionals effectuate their missions with tools and a framework to utilize when dealing with barriers posed by those experiencing expressed conflict. The goals are to assist those in positions of leadership and accountability to have at their disposal the ability to recognize when conflict has become a force detrimental to the good of the cause. They will be better able to identify the positions and interests represented, effectively manage the emotions expressed and redirect the energy into effective problem solving while keeping respectful engagement intact with parties. The course is approximately three hours long and involves a balance of didactic, observational and experiential techniques to give adult learners an opportunity to maximize their own potential for understanding and practice.

Pre-Close: What to Expect?

Throughout this session, you will learn about policy creation, homeowner selection process, preparing for the sale, initial disclosures, and more!

Finance Basics?

During this session, Michele Burns will cover the following topics: Why is AML needed?, What documentation is needed for an application, How to process application, Credit Reports and Documenting Income, Why is QLO needed?, Privacy Issues, and Income Verification.

Post-Purchase Services?

During this three hour session, you will discuss: Legal Issues, Privacy Issues, Homeowner Courses, Creating a realistic payment plan, Alternatives to foreclosure, and Processing hazard insurance claims.

Transfer on Death Deed and Mortgages

Housing Plus?

Through our Aging in Place program, Habitat partners with families, communities and local organizations to offer products and services that foster safe, livable homes and communities, improving the quality of life for older adults. In many areas, Habitat uses our Housing Plus model and Aging in Place strategies when working with older adult homeowners. Learn from Carol Gregory and Sarah Nelson with Habitat International as they share about Housing Plus.

Habitat Homeowner Services Panel Discussion?

Hear from Habitat experts as they share from experiences with homeowner services in the nonprofit sector. Have the opportunity to ask questions and apply the knowledge gained from this program.
$750.00

Requirements

  • Participants will engage in lecture and discussions in a virtual format. Therefore, participants must commit to attend the live Zoom sessions 3/5, 3/12, 3/19, 3/26, 4/1, and 4/9 from 9am-4pm CST (with an hour break for lunch). Additionally, some homework assignments may be assigned throughout this program.

Target Audience

  • Individuals wanting to gain knowledge and training in developing and managing a homeowner services program.
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