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Certificate of Retail Management 2022

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What Will You Learn?

  • Leadership skills
  • Budgeting and finances
  • Merchandising
  • Retail marketing basics
  • Certificate of Retail Management and 4.5 CEUs from Habitat for Humanity Texas

Course Content

Welcome to Certificate of Retail Management

  • Introduction and Zoom Classroom Information

Week One (1/31-2/11/2022)
This course focuses on the development of leadership skills and addresses the complexities and challenges of leadership. Through self-assessments, readings, lectures, and assignments participants gain an understanding of effective leadership approaches and are provided with opportunities to practice new leadership behaviors.

Week Two (2/14-18/2022)
Learn the skills for human resource planning, recruiting, training, compensation and building strong employer-employee relations. Course will focus on recruiting and developing a strong internal team and volunteer acquisition and management. Learn how to attract and retain the right talent for your organization.

Week Three (2/21-25/2022)
Learn to use accounting, budgeting, and other financial management tools to create and analyze financial information for successful business operations. Define and understand how to impact the profit model. This course includes loss prevention strategies and emphasizes the importance of work place safety practices.

Week Four (2/28-3/4/2022)
Learn how a successful retail manager uses merchandising skills to create a profitable store. Understand the basics of merchandising – having the right products at the right time, at the right price and at the right place. Use merchandising to attract customers and differentiate yourself from the competition. Participants will recognize the impact merchandising has on retail sales and customer loyalty.

Week Five (3/7-11/2022)
Define what marketing is, how it can be used to reach customers, and why it is important for your retail operations. Learn basic marketing techniques - including how to utilize social media and various online resources. Develop strategies for maximizing internal and external business communication including advertising, sales, and sales promotion.

Student Ratings & Reviews

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Peggy Laurie
1 year ago
GREAT INSTRUCTOR, GREAT COURSE MANAGER, GREAT CLASS!!! Very informative, user friendly and FUN!!! Great learning experience! Highly recommend


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