Bay Area Houston Habitat for Humanity

Marketing & Development Coordinator

Marketing and Communications

• Develops and posts all social content for Facebook, Twitter, Instagram, and LinkedIn
• Responds quickly and diplomatically to follower comments and questions
• Builds a social media calendar to strategically plan and schedule content across all social media channels and ensures timely delivery of the content
• Takes or gathers any necessary photos or video for social media
• Maintains and updates affiliate website
• Helps write and publish blog posts on website
• Writes and distributes monthly email newsletters
• Prepares collateral to promote the affiliate and its programs
• Helps identify and market to community leaders, social organizations, clubs, city officials, and faith-based organizations within our geographic service area
• Develops and implements a communications strategy for building, strengthening, and maintaining outreach relationships
• Attends and effectively represents the affiliate at volunteer recruitment fairs, events, and public speaking engagements

Development Activities

• Enters all donations and contact information for donors in donor database
• Ensures that all donors receive written thank you letters within 48 hours of their contribution
• Runs donor reports including monthly collections, top donor lists, frequent donor lists, and the like
• Assists with direct mailings and year-end appeals

Volunteer Efforts

• Responds to all individual and group volunteer inquiries
• Interviews and places volunteers for specific needs
• Acts as liaison to other organizations who are sending volunteers
• Schedules volunteers to meet the needs of construction staff
• Greets and helps orient sponsors and volunteers on the construction site
• Ensures that volunteer liability waivers are signed and filed
• Works with staff to handle any volunteer concerns or issues
• Maintains volunteers records and inputs volunteer information into donor and communication databases including names, addresses, email addresses, number of hours worked, and the like
• Develops a volunteer appreciation and retention program
• Monitors volunteer satisfaction

Family Partners Coordination

• Serves as contact point with home applicants, family partners, and homeowners
• Works with board members to implement and schedule financial literacy and homeowner education classes
• Maintains sweat equity and homeowner education tracking sheets
• Communicates program requirements and expectations to home buyers
• Keeps partner families abreast of upcoming classes, events, and sweat equity opportunities
• Coordinates with construction staff regarding build schedule, homeowner options, move-in, or any other site management issues involving family partners
• Plans and coordinates home dedication ceremonies

Special Events

• Creates and manages special event solicitation plan and invitation efforts
• Supports annual events through event promotion material (collateral, web, email)
• Helps organize and execute special events including venue selection, preplanning, speakers, run of show/script, and onsite logistical details including banqueting, audiovisual equipment, decor, entertainment, auctions, and event volunteers
• Acts as principal liaison to area venues and vendors for special events

General Office Duties

• Acts as first point-of-contact, answers telephones as needed, and greets office visitors
• Maintains supply of office supplies and equipment
• Participates in planning and budgeting related to assigned areas of responsibility

Competencies

• Commitment to Habitat for Humanity vision, mission, and principles
• Proficiency in using social media platforms
• Proficiency with WordPress website management
• Familiarity with ConstantContact newsletters and bulk email capabilities
• Familiarity with donor databases such as DonorPerfect
• Experience in volunteer coordination with nonprofit organizations desirable
• Exemplary MS Office skills
• Demonstrated ability to work within brand guidelines
• Working knowledge of basic graphic design skills
• Ability to work independently or as part of a team, adapt to flexible and extended hours, including occasional weekends and evenings
• Deadline-driven and excellent time management skills
• Always keeps a positive and welcoming attitude and professional appearance
• Strong customer service orientation
• Consistent and punctual attendance

Education and Experience

• Bachelor’s degree in Liberal Arts, Communications, Marketing, Business, or Nonprofit Management preferred
• Minimum 1-3 years of school- or work-related experience in assigned areas of responsibility

Please send cover letter and resume by email to

Jan Simpson at jsimpson@bahfh.org

Bay Area Habitat for Humanity

1120 NASA Parkway, Suite 420

Houston, Texas 77058

(281) 337-3590